24/7 monitoring for key network elements.
Our IT support services help your teams fix problems fast, so your business has more time to focus on innovation. We’ll help you increase efficiency and improve IT service levels while simultaneously controlling costs
At Virtual Networx, we take 24/7 support services a step higher by making sure that we understand our client's business echo-system, system variables and business requirements. All this make us as an ideal technical support services partner. Our Technical Support Services are specially designed to address the growing needs of your organization to provide reliable pre-sales and post-sales technical support to our customers. We provide global customers with 24x7, 365 days of Level 1, Level 2 and Level 3 technical support services to varied business sectors.
24/7 monitoring for key network elements.
Level I and Level II support via phone, e-mail and chat.
Level III support via escalations.
Corporate IT help desk services.
Highlights of our 24/7 Technical Support:
Focus on technical support allows our team to build deep domain expertise.
Qualified support engineers with degrees in computer science or engineering.
Integrated support – ability to provide phone, ticket and chat support with Level I, II and III support under one roof.
Customized support based on the client needs.
